Policy

hangamThari — Policies & Terms

Last updated: [Date]

Welcome to ThangamThari. These policies set out the terms under which users may access and use our website, purchase products, and how we handle returns, privacy, etc. By using the site or placing an order, you agree to be bound by these policies.

1. Terms & Conditions / Terms of Use

Acceptance of Terms
By accessing or using ThangamThari.com, you agree to these Terms and all additional policies we post (e.g., Return Policy, Privacy Policy). If you disagree with any part, you may not use or access our services.

Modification
We reserve the right to update or change these terms at any time. The latest version will always be posted on the site, and the “Last updated” date will reflect the change.

Account & Login

You are responsible for maintaining the confidentiality of your account credentials (username, password).

You agree to notify us immediately of any unauthorized access or breach.

We reserve the right to suspend or terminate accounts for misuse or violation of terms.

Ordering & Acceptance

All orders are subject to acceptance and availability.

We may refuse orders or limit quantities.

Once your order is accepted, we will send you a confirmation email.

Prices & Payment

Prices are as listed on the site, in the currency specified, plus applicable taxes, shipping, customs/duties (if applicable).

Payment must be made at the time of order via the methods we accept (e.g. credit card, PayPal, bank transfer).

If payment fails or is reversed due to fraud, we may cancel your order.

Intellectual Property

All content — texts, images, designs, logos — is owned or licensed by ThangamThari.

You may not reproduce, use, distribute, or exploit our content without permission.

Limitation of Liability & Disclaimers

We provide the site “as is.” We disclaim all warranties (express or implied) to the fullest extent allowed by law.

We are not liable for indirect, incidental, consequential damages arising from your use, purchase, or inability to use the site.

Some jurisdictions do not allow certain limitations; in such cases, our liability is limited to the minimum allowed by law.

Governing Law & Disputes

These terms will be governed by the laws of [Your Country / State / Province].

Disputes will be resolved by courts in [Your jurisdiction].

2. Privacy Policy / Data Protection

Information We Collect

Personal Information: name, email, phone, address, billing/shipping, etc.

Financial Information: payment details (we do not store full credit card data unless securely via a payment gateway).

Usage & Log Data: IP address, browser type, pages visited, time stamps, cookies, device identifiers.

How We Use Information

To process orders & payments

To communicate with you (order status, support, marketing, offers)

To personalize your experience

To analyze site usage and improve our services

To enforce terms, prevent fraud, and comply with legal obligations

Cookies & Tracking

We use cookies, web beacons, local storage, etc. to enable basic site functions (session management), remember preferences, and for analytics.

You may disable or block cookies, though some features may not work then.

Sharing & Disclosure

We do not sell or rent your personal data to third parties.

We may share data with authorized service providers (payment processors, logistics, analytics) under confidentiality.

We may disclose your data if required by law, or to protect rights, safety, or property.

Data Security

We use SSL encryption for data transmission.

We maintain procedural, technical, and physical safeguards to protect data.

Only authorized personnel have access to personal data as needed for operations.

Retention

We retain your data as long as needed to fulfill the purposes above, or as required by law.

You may request deletion or correction of your data (subject to legal or business constraints).

Third-Party Links

Our site may link to external sites whose practices we do not control. We encourage you to read their privacy policies.

Children’s Privacy

We do not knowingly collect data from children under 13 (or other applicable age). If you believe we have inadvertently done so, contact us to remove the data.

3. Return, Refund & Exchange Policy

Return / Exchange Period

Customers may request a return or exchange within [e.g. 7 / 14 / 30] days from the date of delivery.

After that period, we cannot accept returns.

Eligibility

The item must be unused, in its original condition, with tags intact, original packaging.

Must be returned with proof of purchase / invoice.

Items that are on sale, clearance, or “final sale” may not be eligible (or may have restricted return).

Defective or Damaged Goods

If the item is defective, damaged during shipping, or wrong item sent, we will accept return and either replace or refund (including shipping costs).

Return Process

We issue a Return Authorization / RMA (if applicable)

Ship the item back to our address (customer may bear return shipping unless it was our fault)

We inspect the returned item.

Refund / Exchange

If accepted, we will refund the amount (excluding original shipping, unless fault) using the original payment method.

Or we may offer store credit or exchange for another item.

Refunds may take [e.g. 7–14 business days] to reflect in your account, depending on payment provider.

Shipping Costs for Return

The customer normally pays the return shipping, unless return is due to our error (defective, wrong item).

We may deduct restocking or handling fees if item is not in original condition.

Cancellation Before Shipping

Orders can be canceled before shipping (within X hours or before dispatch).

Once shipped, cancellation may not be possible, and returns procedures apply.

4. Shipping & Delivery Policy

Processing Time

Orders are processed in [e.g. 1–3 business days], excluding weekends/holidays.

Shipping Methods & Time

We use [couriers / postal / logistic partners].

Domestic delivery: [estimated time, e.g. 3–7 business days]

International delivery: [e.g. 7–21 business days], subject to customs & import delays.

Shipping Charges & Duties

Shipping fees are calculated at checkout.

For international orders, customs duties, taxes, or import fees may be borne by the customer (unless we offer “duties included” option).

We are not responsible for delays by customs or carriers beyond our control.

Tracking

Once shipped, we will provide a tracking number.

Use it to monitor shipment progress.

Lost or Stolen Packages

If the courier shows “delivered” and you claim non-receipt, we will assist investigation, but ultimate liability depends on courier’s policies.

Always check with neighbors or delivery points before raising a claim.

5. Intellectual Property & Content

All site content (images, descriptions, logos) is owned by or licensed to ThangamThari.

You may view, download or print for personal, non-commercial use only.

You may not copy, repost, reproduce, or use content for commercial purposes without written permission.

If you believe we have used your copyrighted content without permission, contact us to rectify.

6. Disclaimers & Limitation of Liability

We do not warrant that the site will be error-free, or that access will be uninterrupted.

To the fullest extent allowed by law, we are not liable for damages arising from use of the site, products, or delays.

Some jurisdictions do not permit limitations on liability, so these limitations may not apply to all users.